FAQ's

When will my order be ready for pick up?

All orders are ready for pick up 3-5 days once a deposit/payment has been received. We offer same day and next day pick up for an additional $20+. For rush orders, please contact us at kustom.keepsakez@gmail.com or message us on Instagram.

 

Do you ship worldwide?

Yes we do. We charge a $10 flat fee on all orders

 

How do I know when my order is ready for pick up?

You will receive a text, email or phone call when your order is ready for pick up. 

 

How do I know that my order has been shipped?

You will receive a text, email or phone call when your order has been shipped?

 

Do you take cash payments?

Cash orders can be accepted when a deposit is payed before order production. Please drop off cash payments at the pick up location. 

 

Is this a physical store?

Not yet, this is a small home based business.

 

Where is the pick up location?

The pick up location will be provided at checkout